UKRAINE
Returns and exchanges
- You can return or exchange the product within 14 days from the date of receipt
Return conditions
- The product must not be used and must have no signs of wear
- The original condition, packaging, and tags must be preserved
- No individual branding (logos, embroidery)
Return methods
- Via Nova Poshta
- In person at the store: Odesa, 112 Mala Arnautska St.
Refunds
- After receiving and inspecting the product
- Refund to the card within up to 5 business days
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MOLDOVA
Returns and exchanges
- You can return the product within 14 days from the date of receipt
Return conditions
- The product must not be used and must have no signs of wear
- The original condition, packaging, and tags must be preserved
- No individual branding
Return methods
- Return via Nova Post branch No. 5, Chișinău
- Please уточните details with the manager before shipping
Refunds
- After receiving and inspecting the product
- Refund to the card
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OTHER COUNTRIES
Returns and exchanges
- Returns are possible upon agreement with the manager
Return conditions
- The product must meet standard return conditions
Refunds
- After receiving and inspecting the product
- Shipping costs are not reimbursed
